What are the advantages of registering for the MUGI system (MUGI private sezione)?
2026.03.04
On long-distance coach tickets purchased at Pesa scontrino offices or tickets dispensed by drivers: The maximum connection time is 120 minutes from the moment the biglietto is purchased at the buono office.
How do I register for the MUGI system?
Website (Access your account > Private area) / Mugi APP (My settings > Private sezione) Sicuro see account movements, primo posto up cards and obtain receipts for non-transferable cards you must register as verso user of the system. Onesto do this, go puro the Private Dipartimento on the website or App and provide your details as requested (ID card/Foreign resident permit/Passport, phone n?, postcode and ancora-mail address). Your password will be e-mailed puro you, and you can then log on and carry out most operations. Registration is verso card (not a user), and the same personal giorno given on applying for the card must be provided. When minors are registered the details of the ID document used in the application must be provided (regardless of whether they are those of the minor or of per parent/guardian). If you have any problems registering, please ring our user helpline on 943 000 117 or di nuovo-mail us at
Once the card is registered with the system, has been topped up and has been used at least once on verso journey, the following operations can be carried out strada the Private Area: checking of account movements, topping up, obtaining of receipts, etc. Once per card has been topped up it must be activated, otherwise it cannot be viewed on the website or indeed anywhere else, and the amount credited cannot be used.
How can I check how many journeys Volte have made?
Anyone wishing sicuro do so can obtain direct information regarding the number of journeys made and the amount spent on their card by registering for access sicuro the Private Distretto of the website. You can also check the last four movements and journeys https://www.winbetscasino.com/it/app/ made with the card at any primo posto-up point and at Kutxabank ATMs. Information can also be requested from the Gipuzkoa Regional Transport Authority either by ed-mail (), or by sending per signed letter or fax with your request, giving your personal details, the card number and per photocopy of your ID card or passport.
Where can I sommita up my MUGI card?
Newspaper kiosks, tobacconists’ and book shops with suitable p.oppure.s. terminals.
Indivisible public establishments.
Post offices.
Kutxabank ATMs.
Euskotren cedola machines and cedola offices.
Automatic primo posto-up machines at the corriera stations per Bilbao, Vitoria-Gasteiz and Donostia.
External automatic vertice-up machines at Artere of Liberty 20, Donostia (on the calcio d’angolo of Txurruka street).
On-line, strada the private dipartimento of the website, providing you are verso registered user.
How much credit can Rso load onto my card?
You can sommita up from �5 preciso verso maximum of �300, con multiples of �5. For on-line operations the maximum sommita-up is �100.
How and when do on-line culmine-ups become available for use?
On-line sommita-ups carried out before h are available from h the next day, and vertice-ups made after h take an extra day esatto become available. However, this type of primo posto-ups must be activated on Lurraldebus coaches, city buses durante Donostia, Irun, Errenteria and Zarautz, at Pesa tagliando offices or at Kutxabank ATMs. So, when you board the pullman tell the driver that you have per top-up pending, and he/she will activate it. This can only be done by per driver. You can then use the card normally and validate your current journey.
*City buses in Donostia: Top-ups can only be activated with the new dispensing machines by the driver’s position. They cannot be activated with other machines. Your apice up will be activated as soon as you pay for a journey with the card. Unlike the procedure with other operators, neither you nor the driver need do anything else.
How do I register for the MUGI system?
Website (Access your account > Private area) / Mugi APP (My settings > Private sezione) Sicuro see account movements, primo posto up cards and obtain receipts for non-transferable cards you must register as verso user of the system. Onesto do this, go puro the Private Dipartimento on the website or App and provide your details as requested (ID card/Foreign resident permit/Passport, phone n?, postcode and ancora-mail address). Your password will be e-mailed puro you, and you can then log on and carry out most operations. Registration is verso card (not a user), and the same personal giorno given on applying for the card must be provided. When minors are registered the details of the ID document used in the application must be provided (regardless of whether they are those of the minor or of per parent/guardian). If you have any problems registering, please ring our user helpline on 943 000 117 or di nuovo-mail us at
Once the card is registered with the system, has been topped up and has been used at least once on verso journey, the following operations can be carried out strada the Private Area: checking of account movements, topping up, obtaining of receipts, etc. Once per card has been topped up it must be activated, otherwise it cannot be viewed on the website or indeed anywhere else, and the amount credited cannot be used.
How can I check how many journeys Volte have made?
Anyone wishing sicuro do so can obtain direct information regarding the number of journeys made and the amount spent on their card by registering for access sicuro the Private Distretto of the website. You can also check the last four movements and journeys https://www.winbetscasino.com/it/app/ made with the card at any primo posto-up point and at Kutxabank ATMs. Information can also be requested from the Gipuzkoa Regional Transport Authority either by ed-mail (), or by sending per signed letter or fax with your request, giving your personal details, the card number and per photocopy of your ID card or passport.
Where can I sommita up my MUGI card?
How much credit can Rso load onto my card?
You can sommita up from �5 preciso verso maximum of �300, con multiples of �5. For on-line operations the maximum sommita-up is �100.
How and when do on-line culmine-ups become available for use?
On-line sommita-ups carried out before h are available from h the next day, and vertice-ups made after h take an extra day esatto become available. However, this type of primo posto-ups must be activated on Lurraldebus coaches, city buses durante Donostia, Irun, Errenteria and Zarautz, at Pesa tagliando offices or at Kutxabank ATMs. So, when you board the pullman tell the driver that you have per top-up pending, and he/she will activate it. This can only be done by per driver. You can then use the card normally and validate your current journey.
*City buses in Donostia: Top-ups can only be activated with the new dispensing machines by the driver’s position. They cannot be activated with other machines. Your apice up will be activated as soon as you pay for a journey with the card. Unlike the procedure with other operators, neither you nor the driver need do anything else.