What are the advantages of registering for the MUGI system (MUGI private reparto)?
2026.03.04
On long-distance coach tickets purchased at Bilancia biglietto offices or tickets dispensed by drivers: The maximum connection time is 120 minutes from the moment the biglietto is purchased at the biglietto office.
How do I register for the MUGI system?
Website (Access your account > Private sezione) / Mugi APP (My settings > Private sezione) Esatto see account movements, apice up cards and obtain receipts for non-transferable cards you must register as verso user of the system. To do this, go preciso the Private Dipartimento on the website or App and provide your details as requested (ID card/Foreign resident permit/Passport, phone n?, postcode and addirittura-mail address). Your password will be ed-mailed esatto you, and you can then log on and carry out most operations. Registration is per card (not verso user), and the same personal scadenza given on applying for the card must be provided. When minors are registered the details of the ID document used in the application must be provided (regardless of whether they are those of the minor or of per parent/guardian). If you have any problems registering, please ring our user helpline on 943 000 117 or addirittura-mail us at
Once the card is registered with the system, has been topped up and has been used at least https://nationalcasino.io/es/bono-sin-deposito/ once on verso journey, the following operations can be carried out coraggio the Private Sezione: checking of account movements, topping up, obtaining of receipts, etc. Once verso card has been topped up it must be activated, otherwise it cannot be viewed on the website or indeed anywhere else, and the amount credited cannot be used.
How can I check how many journeys I have made?
Anyone wishing esatto do so can obtain direct information regarding the number of journeys made and the amount spent on their card by registering for access sicuro the Private Sezione of the website. You can also check the last four movements and journeys made with the card at any primo posto-up point and at Kutxabank ATMs. Information can also be requested from the Gipuzkoa Regional Transport Authority either by di nuovo-mail (), or by sending verso signed letter or fax with your request, giving your personal details, the card number and a photocopy of your ID card or passport.
Where can Rso sommita up my MUGI card?
Newspaper kiosks, tobacconists’ and book shops with suitable p.ovverosia.s. terminals.
Un public establishments.
Post offices.
Kutxabank ATMs.
Euskotren cedola machines and tagliando offices.
Automatic sommita-up machines at the pullman stations durante Bilbao, Vitoria-Gasteiz and Donostia.
External automatic vertice-up machines at Artere of Liberty 20, Donostia (on the corner of Txurruka street).
On-line, modo the private dipartimento of the website, providing you are per registered user.
How much credit can I load onto my card?
You can vertice up from �5 to a maximum of �300, con multiples of �5. For on-line operations the maximum top-up is �100.
How and when do on-line sommita-ups become available for use?
On-line primo posto-ups carried out before h are available from h the next day, and vertice-ups made after h take an accessorio day preciso become available. However, this type of vertice-ups must be activated on Lurraldebus coaches, city buses durante Donostia, Irun, Errenteria and Zarautz, at Bilancia cedola offices or at Kutxabank ATMs. So, when you board the autobus tell the driver that you have verso top-up pending, and he/she will activate it. This can only be done by per driver. You can then use the card normally and validate your current journey.
*City buses per Donostia: Top-ups can only be activated with the new dispensing machines by the driver’s position. They cannot be activated with other machines. Your culmine up will be activated as soon as you pay for verso journey with the card. Unlike the procedure with other operators, neither you nor the driver need do anything else.
How do I register for the MUGI system?
Website (Access your account > Private sezione) / Mugi APP (My settings > Private sezione) Esatto see account movements, apice up cards and obtain receipts for non-transferable cards you must register as verso user of the system. To do this, go preciso the Private Dipartimento on the website or App and provide your details as requested (ID card/Foreign resident permit/Passport, phone n?, postcode and addirittura-mail address). Your password will be ed-mailed esatto you, and you can then log on and carry out most operations. Registration is per card (not verso user), and the same personal scadenza given on applying for the card must be provided. When minors are registered the details of the ID document used in the application must be provided (regardless of whether they are those of the minor or of per parent/guardian). If you have any problems registering, please ring our user helpline on 943 000 117 or addirittura-mail us at
Once the card is registered with the system, has been topped up and has been used at least https://nationalcasino.io/es/bono-sin-deposito/ once on verso journey, the following operations can be carried out coraggio the Private Sezione: checking of account movements, topping up, obtaining of receipts, etc. Once verso card has been topped up it must be activated, otherwise it cannot be viewed on the website or indeed anywhere else, and the amount credited cannot be used.
How can I check how many journeys I have made?
Anyone wishing esatto do so can obtain direct information regarding the number of journeys made and the amount spent on their card by registering for access sicuro the Private Sezione of the website. You can also check the last four movements and journeys made with the card at any primo posto-up point and at Kutxabank ATMs. Information can also be requested from the Gipuzkoa Regional Transport Authority either by di nuovo-mail (), or by sending verso signed letter or fax with your request, giving your personal details, the card number and a photocopy of your ID card or passport.
Where can Rso sommita up my MUGI card?
How much credit can I load onto my card?
You can vertice up from �5 to a maximum of �300, con multiples of �5. For on-line operations the maximum top-up is �100.
How and when do on-line sommita-ups become available for use?
On-line primo posto-ups carried out before h are available from h the next day, and vertice-ups made after h take an accessorio day preciso become available. However, this type of vertice-ups must be activated on Lurraldebus coaches, city buses durante Donostia, Irun, Errenteria and Zarautz, at Bilancia cedola offices or at Kutxabank ATMs. So, when you board the autobus tell the driver that you have verso top-up pending, and he/she will activate it. This can only be done by per driver. You can then use the card normally and validate your current journey.
*City buses per Donostia: Top-ups can only be activated with the new dispensing machines by the driver’s position. They cannot be activated with other machines. Your culmine up will be activated as soon as you pay for verso journey with the card. Unlike the procedure with other operators, neither you nor the driver need do anything else.